How to Apply
There are three ways to apply for Ontario Works.
By visiting www.ontario.ca/socialassistance
The online application is:
- Accessible from any computer with an internet connection
- Available 24 hours a day, 7 days a week in English and French
- Accessible for people with disabilities
It also includes a screening section that can tell you whether or not you might be eligible before you start the application process. If you choose to proceed with your online application, you will need to attend an in person verification interview at our main office in Perth or Carleton Place / Smiths Falls Satellite offices.
2. By Phone
Call 1-866-878-9588, Monday to Friday, 8:30 am to 12:00 pm and 1:00 pm to 4:00 pm to provide the information.
You will require the same information as above and you will be scheduled a verification interview within four working days at one of our offices. Please note that all adult family members who live with you need to be present to complete the forms at the verification interview. A list of missing documents may be given to you to return within 10 working days.
3. In Person
You may apply in person at our main office in Perth (99 Christie Lake Road) Monday to Friday between 8:30 am and 4:00 pm. Our Satellite offices are not fully staffed but do have phones available to call our main Intake Line.
Please note that the in person or verification interviews may be booked at one of our three locations:
However you choose to apply, you will need to complete an in person interview that will take approximately 1 to 1½ hours. All family members over the age of 18 MUST accompany you to the interview.
Please bring the following information at the time of your appointment to complete the application:
|What you need||For example|
|Name and date of birth from an official government document||
|Information on status in Canada, including the date you came to Canada (if you were not born in Canada)||
|Exact total amount of income (money that you and the members of your family receive), including start date and amount for each item||
|Exact total amount of assets, including value and date purchased for each item||
|Information on other assets, including value and date purchased for each item||
|Exact total amount you pay for your housing (what you pay for where you live)||
|Employment information for family members with jobs||
|Exact or estimated child care expenses (if applicable)||
|Exact or estimated disability related work expenses (if applicable)||
|Exact or estimated specialized expenses for a child with a disability (if applicable)||